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Vendor or client: What are the important factors for SDO project success?

Authors
Cho, D.-H.Sung, H.-N.
Issue Date
2013
Keywords
IS outsourcing; Project performance; SDO (Software development outsourcing)
Citation
International Journal of Software Engineering and its Applications, v.7, no.4, pp 197 - 206
Pages
10
Indexed
SCOPUS
Journal Title
International Journal of Software Engineering and its Applications
Volume
7
Number
4
Start Page
197
End Page
206
URI
https://scholarworks.gnu.ac.kr/handle/sw.gnu/21764
ISSN
1738-9984
Abstract
SDO (Software Development Outsourcing) projects have been consistently increasing and expanding but also have many failures. In order to improve SDO performance, the factors affecting SDO performance are investigated in this study. SDO has relational risk as well as performance risk in nature, and the factors affecting the SDO performance caused by these mixed risks are drawn from the prior studies. With field survey targeted client IS personnel who experienced SDO, 214 survey questionnaires are collected and analyzed. Research results show that vendor power, client requirements certainty, goal clarity and goal alignment affect the SDO performance. However, vendor knowledge and client knowledge do not have much effect on SDO performance. The results of this study can be effectively utilized to decrease the failures of SDO and increase the possibility of success.
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경영대학 (경영학부)
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