IT organization's transformation by exploiting IT outsourcing

Abstract

Faced with the rapid change of business environment and technology, IT outsourcing has become an important alternative for IT management. IT outsourcing provides IT organization adaptability and sustainable competitive advantages. Despite the fact that many firms have tried to adopt IT outsourcing, comprehensive case studies on IT outsourcing process have so far rarely been reported. Therefore, this study attempts to analyze a case for the specific methodology and process of IT outsourcing in a distribution company. Proposed stages are first, to analyze inside and outside environment of the company secondly to evaluate organization/human resource/job and lastly to select IT outsourcing tasks and to reassign human resource. Some guidelines for the process and the methodology for IT outsourcing in this study suggest some practical implications for the company preparing for IT outsourcing.