The role of universities for the change of a network structure in the regional business ecosystem

Abstract

Purpose - This paper aims to focus on the changing role of universities in university- industry collaboration (UIC) for enriching the regional business ecosystem network. For this, the authors analyze "Business Clinic Day," (BCD) a specific UIC program which provides a consulting service for firms, small- and medium-sized enterprises (SMEs) having a specific problem, by a group of facilitators. It includes consultants such as chief executive officers (CEOs), professors and heads of regional public or private service providers. This study illustrates that various types of networks are formed between consultants and problem-owners by facilitation of university after the program. Design/methodology/approach - This study has analyzed with social network analysis how the business network was changed from clinic day program. Furthermore, the networks surrounding SMEs are extended to the other people connected to them. This means that the business network of SMEs had been diversified via the facilitation of "BCD" provided as UIC program. Findings - Local SMEs have difficulties in enhancing their competitiveness in the market both in terms of internal resources and networks with external organizations. Thus, universities need to promote university-industry collaboration programs to enable SMEs to strengthen their competitiveness by building networks in local business ecosystems. Originality/value - This study throws new highlights on the facilitator role of a university as a network promoter, in addition to the partner as a technology provider, in the regional business ecosystem.