국내 직업진로체험기관의 이용경험자 만족도 조사 연구

초록

The purpose of this study is to explore the direction for the development of vocational career experience institutions and experience programs through surveys on the satisfaction level of vocational career experience facilities and program operation. For the satisfaction survey, the final 17 questions were derived through literature analysis and expert advice. Based on this, the survey was conducted for a total of 1,312 students, parents, and teachers. As a result of the survey, first, students were generally highly satisfied with the operation of institutions and programs such as facility safety, information accessibility, and evaluation management. Second, as a result of the analysis for teachers, it was found that the overall satisfaction with the operation of the career experience institution and the program was higher than the other groups. According to the results on teacher’s group, the highest satisfaction was shown in facility safety, introduction of experience facilities, access to information related to program information and reservations, and provision of various occupations. Third, parents' overall satisfaction with the operation of institutions and programs was the lowest among the other groups. The items that parents showed higher satisfaction were in the order of providing experience programs for various occupations, content composition by level, access to information, and safety of facilities. Based on these findings, practical suggestions and limitations for the development of vocational career experience institutions and programs were discussed.

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