스마트폰 사용자의 플로우 선행변수, 플로우, 만족도에 관한 연구

A Study on Antecedents of Flow, Flow, and Satisfaction in Smartphone Users

초록

The purpose of this study is to evaluate the relationship of flow‘s antecedents, flow, and satisfaction of smartphone users. To accomplish this objective, we reviewed various literatures and developed a research model based on TAM(Technology Acceptance Model), UTAUT(Unified Theory of Acceptance and Use of Technology), and flow theory. To examine the research model, we collected data at Jinju area in Korea. We used a structural equation model analysis known as PLS to verify the research hypotheses. The results indicate that enjoyment and relatedness are positively related with flow and flow has a positive relationship with satisfaction of smartphone users.

키워드

TAM; UTAUT; Flow; User Satisfaction; Smartphone
제목
스마트폰 사용자의 플로우 선행변수, 플로우, 만족도에 관한 연구
제목 (타언어)
A Study on Antecedents of Flow, Flow, and Satisfaction in Smartphone Users
저자
김성호; 서민교
발행일
2013
저널명
인터넷전자상거래연구
권
13
호
4
페이지
305 ~ 324