기초정신건강복지센터 종사자의 직무스트레스, 회복탄력성 그리고 직무만족도와의 관련성

초록

= Abstract = Objective: This study examined the relationships among job stress, resilience, and job satisfaction among workers in community mental health welfare centers. It aimed to identify key determinants of job satisfaction and to highlight resilience as a potential target for reducing job stress and improving job satisfaction. Methods: This cross-sectional study was conducted using an online survey among 96 workers from 10 community mental health welfare centers located in G Province, South Korea. Job satisfaction was assessed using the Minnesota Satisfaction Questionnaire (MSQ), job stress using the Korean Occupational Stress Scale (KOSS), and resilience using the Connor–Davidson Resilience Scale (CD-RISC). Data were analyzed using IBM SPSS Statistics 27.0 with descriptive statistics, independent t-tests, one-way analysis of variance (ANOVA), Pearson’s correlation analysis, and multiple regression analysis. Results: The mean scores were 49.7 for job stress, 84.5 for resilience, and 59.5 for job satisfaction. Among the subdomains of job stress, job demand (β = −0.17, p = .042) and inadequate compensation (β = −0.32, p < .001) were significantly negatively associated with job satisfaction. In contrast, being in one’s 30s (β = 0.18, p = .026) and higher resilience (β = 0.27, p = .001) were positively associated with job satisfaction. The final regression model explained 63.6% of the variance in job satisfaction. Conclusion: Improving job satisfaction among workers in community mental health welfare centers requires reducing job stress and strengthening resilience. Effective strategies should include improving work demands, fair compensation systems, stable employment conditions, emotional support, and resilience enhancement programs.

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