"To Go or Not To Go? That is the Question": When In-Vehicle Agents Argue with Each Other

Abstract

Intelligent agents (IAs) are widely being adopted in our daily lives, and much research on the design of communication with IAs have been conducted. However, almost all research focuses on the interaction between a human operator and an agent. As more and more IAs are being used, there is a possibility that more than two IAs coexist. Then, in a driving context, what if in-vehicle agents (IVAs) and other IAs coexist and show conflicting suggestions or responses? We are interested in answering the related research questions in this situation. As a first step, we developed scenarios and presented the video to embody futuristic situations that a user interacts with multiple IAs. It is expected that this effort can call attention to this topic, and the developed video can be utilized further to explore the related research questions.