IT 벤처기업의 종업원의 역할갈등이 직무몰입과 직무만족에 미치는 영향에 관한 연구

Abstract

Recently, the demand of mobile applications increased explosively, the IT venture companies in Korea, more than 90% of them are small and medium enterprise, have difficulty in the personnel management due to the frequent turnover of the his workforce. Most of employees of IT venture company who are expert in information technology and system development are suffering from role conflicts due to the over expectancy of his/her supervisor and work overloading. Many researchers have been proved that the role conflicts influence on the job performance and job satisfaction negatively. That's why most employees leave the organization or turn over the job. We propose a research model that hypothesize the relationship among the role conflicts, job involvement, and job satisfaction, and also the leadership will moderate the role conflicts and the dependent variables, job involvement and job satisfaction. The results of the hypothesis test were some different from the previous researches, in which, the role conflicts affected to the job satisfaction significantly but there was no evidence that the role conflicts affect to the job involvement. So, the model needed more explanatory variables, such as leadership to explain our research domain situation. We classified the leadership as three type, servant, transactional, and transformational leadership. We are interest in which leadership type is more effective in moderating the role conflicts. The empirical test showed that the servant leadership was most effective, but transactional leadership wasn't effective. The transformational leadership moderated effectively to the job satisfaction, but wasn't to the job involvement. From the hypothesis tests, we could derive some important implications to the IT personnel management.