해외직접구매 관련 문제와 개선방안

Abstract

The overseas direct purchase is rapidly spreading based on the changes of environment such as the increase ofusing social media, the emergence of specialized delivery agency, and so on. The increase of overseas directpurchase also causes consumers’complaints and damages. Our government manages special customs clearancesystem for B2C e-Commerce goods and small sum goods, but some problems are exposed under special customsclearance for the goods by overseas direct purchase. Therefore, this study attempts to verify the problems foroverseas direct purchase and special customs clearance system for overseas direct purchase goods, and to suggestthe improvement measures. According to the study, considering the current trend of overseas direct purchase, it is necessary to preparesome countermeasures for protecting consumers doing overseas direct purchase in order to invigorate overseasdirect purchase, and also needed to complement system for establishment of stable import clearance process; toestablish the guideline for overseas direct purchasers, to build the consumer protection methods from disputesand to improve the special customs clearance system for overseas direct purchase goods.