환경적합성이 물류성과에 미치는 영향 : 물류관리시스템 정교성의 조절효과를 중심으로

Abstract

This paper investigates the moderating effects of logistics management system sophistication on the relationship of environmental fit and logistics performance, and suggests logistics strategies that would help to achieve the logistics goals. This study uses Korean listed firms as a research sample. Once the firm agreed to participate, the researcher visited the logistics divisional managers within the firm to administer the questionnaires. The questionnaires were primarily designed to collect information about the independent and dependent variables. However, an opportunity to interview many of the leading authorities in logistics management systems also provided an excellent chance to gather additional insight into logistics management systems. A total of 800 questionnaires were sent out in January, 2014. 230 valid responses were collected. The findings suggest the following. Firms with high harmony between environmental uncertainty and logistics information technologies fit were significantly better in the logistics performance than firms with low harmony. Second, if the logistics management system sophistication and the harmonization between environmental uncertainty and logistics information technologies supported, then the logistical performance can be maximized. The results of this study will help firms to become aligned and to focus on improving the competitive strategies of logistics systems.