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A Study on the Antecedents and Consequences of Internal Customer Satisfaction: Non-Profit Organization

정기한

ConferenceIssue Date2009Location대한민국; 연세대학교
KCI
A Study on the Effect of Internal Marketing on Internal Customer Satisfaction and Internal Service Quality : The Moderating Role of Self-Esteem

방원석; 오재신; 정기한

ArticleIssue Date2016Citation고객만족경영연구, v.18, no.3, pp 65 - 81Publisher한국고객만족경영학회
An empirical study of relationship quality in an online shopping setting: a Chinese case

정기한

ConferenceIssue Date2009Location대한민국
An Empirical Study on Impacts of the Consumer Innovativeness in Cooking Shows: Application of TAM

정기한

ConferenceIssue Date2015Location대한민국; Jeju Island
KCI
An Exploratory Study on Tourist Choice Attributes and Characteristics of Medical Tourism in the Philippines

박귀정; 정기한; 김원종; 오재신

ArticleIssue Date2017Citation인터넷전자상거래연구, v.17, no.6, pp 181 - 198Publisher한국인터넷전자상거래학회
Building Customer Loyalty through CSR: Moderating Effect of Authenticity

정기한

ConferenceIssue Date2015Location대한민국; Jeju Island
KCICANDI
CRM 구현을 위한 경영지원요인이 고객지향성 및 성과에 미치는 영향 - 은행을 중심으로 -

오재신; 정기한

ArticleIssue Date2010Citation(사)디지털산업정보학회 논문지, v.6, no.1, pp 181 - 195Publisher(사)디지털산업정보학회
CSR성과와 기업가치에 관한 연구

정기한

ConferenceIssue Date2009Location대한민국; 강원도 용평
Effect Relationships among CSR, Perceived Service Quality, Brand Image and Customer Loyalty : Moderating Effect of Authenticity

정기한

ConferenceIssue Date2015Location대한민국; 부산(한국해양대학교 국제학술관)
KCI
Enhancing Internal Customer Loyalty through Internal Marketing in Public Medical Organizations

방원석; 정기한; 신재익

ArticleIssue Date2017Citation인터넷전자상거래연구, v.17, no.5, pp 153 - 166Publisher한국인터넷전자상거래학회
(New) 마케팅관리

정기한; 신재익; 오재신

BookIssue Date2014PublisherPNC(피앤씨미디어)ISBN9788998786878
The Antecedents and Consequence of Relationship Quality in on line shopping

정기한

ConferenceIssue Date2009Location세네갈
KCI
The Antecedents and Consequences of Trust in Virtual Community: The Moderating Effects of Visiting Frequency

오재신; 정기한; 신재익

ArticleIssue Date2011Citation인터넷전자상거래연구, v.11, no.4, pp 167 - 185Publisher한국인터넷전자상거래학회
KCI
The Effect of Airline Service Quality on Value, Commitment and Loyalty

강경완; 정기한; 신재익

ArticleIssue Date2018CitationJournal of The Korean Data Analysis Society, v.20, no.5, pp 2249 - 2261Publisher한국자료분석학회
The Effect of Perceived Value on Customer Loyalty in a Low-Priced Cosmetic Brand of South Korea: The Moderating Effect of Gender

정기한

ConferenceIssue Date2015Location대한민국; Jeju Island
KCI
The Effect of Smartphone Satisfaction on Attitudinal Loyalty and Intention of Continuous Use: The Moderating Effect of Expectation Confirmation

정지희; 신재익; 정기한

ArticleIssue Date2017CitationJournal of The Korean Data Analysis Society, v.19, no.6, pp 2943 - 2956Publisher한국자료분석학회
KCI
The Effect Relationship among CSR, Corporate Image, Customer Satisfaction, and Customer Loyalty: Focused on Chinese Case

오재신; 신재익; 정기한

ArticleIssue Date2013Citation경영교육연구, v.28, no.5, pp 197 - 220Publisher한국경영교육학회
The Effects of Perceived Value of Mobile Phones on User Satisfaction, Brand Trust, and Loyalty

정기한

ConferenceIssue Date2015Location대한민국; Jeju Island
KCI
The Effects of Trustworthiness and Website Atmosphere on Trust, Image, and Stickiness

정기한; 오재신; 신재익

ArticleIssue Date2015Citation인터넷전자상거래연구, v.15, no.2, pp 105 - 121Publisher한국인터넷전자상거래학회
The Relationship among e-service Quality, Relationship Quality, and Repurchase Intention

정기한

ConferenceIssue Date2009Location대한민국; 연세대학교
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