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중국 비대면 및 대면 자동차 보험 시장의 서비스 품질 공통모델 개발 연구

곽영식; 한강일; 구자경; 홍재원; 남윤정; 박지영

ArticleIssue Date2022Citation품질경영학회지, v.50, no.3, pp 387 - 405Publisher한국품질경영학회

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